FAQ

Dollarbikroy is your digital partner. It is one of the most trusted platforms for online dollar exchange and . Our goal is to serve customers as best we can.

Our site has automatic exchange so it takes less time to process. The auto payment order process takes a maximum of 10 seconds to 1 minute to complete.
If a customer applies manually for digital services, it takes a maximum of 5 to 30 minutes if there is no error.

You will have to sign up first then you can verify your account in verification page.

Some of the following documents might be required during the verification process at Dollarbikroy.

Email Verification:

Valid Email Address

 

Identity Verification:

  • Government issued International Passport
  • Government issued Identity Card
  • Government issued Driving License

 

Phone Verification:

  • Phone number
  1. Register and verify your account.
  2. Go to Exchange page and choose the type of currency you want to spend.
  3. Choose the type of currency you want to receive.
  4. Type in the money amount you want to spend.
  5. Press the Exchange button.
  6. Fill in all essential information into the boxes marked with *.
  7. Complete a payment using details provided in order description*.
  8.      OTP of payment sender number has to be verified at each exchange.*.
  9. Please wait untill the order has been completed automatically.
  10. Check realtime status of your order over Dashboard.

When you want to exchange instantly, it’s important to verify your identity.
This is because most governments see digital money.

  • Dollarbikroy.com requires customers to go through a KYC (Know Your Customer) or ID verification process to confirm the ownership of the customer’s. 
  • The good news is that the verification process is straightforward and, on average, it only takes maximum 30 minutes to complete. You simply need to upload your government ID (passport, ID card or driving license) in good quality to ensure that our verification team can process and approve it.

The verification process is usually conducted within 30 minutes, but in some cases, it can take up to 24 hours

To get full access for all types of currencies you’ll definitely need to verify your account.

You can reset it using our Forget Password service.

You’ll need to upload a few copies of specific documents to confirm your identity.

No, if you have already made a payment using the details provided in order description, then this order is considered as completed and can't be canceled.

Unfortunately, you can’t reopen a canceled order.

According to our rules it is only possible if the payment hasn't been sent out within 1 hour after submitting an order with USDHOST service.

1. If you get good service, the rate will be a little higher.

2. We think it's better to exchange a little higher rate without being a victim of Fraud, so you don't lose your money.
3. You will find many sites have very low rates but we don't think you will be satisfied with that.
4. All exchange automatic.
5. OTP of payment sender number has to be verified at each exchange.
6. It is not possible to exchange without OTP due to security reason.
7. You have no chance of losing money.